Lead Restoration Technician 911 RESTORATION OF APPLETON - OSHKOSH

Lead Restoration Technician

Full Time • 911 RESTORATION OF APPLETON - OSHKOSH
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Paid time off
  • Stock options plan
  • Training & development

Lead Restoration Technician (WTR / Water Certified + IICRC)

911 Restoration of Appleton – Oshkosh

Location: Oshkosh, WI (serving Oshkosh, Appleton, Menasha, Neenah, Fond du Lac + surrounding areas)

Job Type: Full-time

Pay: $25–$32 per hour (DOE)

Schedule: On-call rotation for emergencies (nights/weekends as needed)

About Us

911 Restoration of Appleton – Oshkosh is a full-service property restoration company focused on giving customers a Fresh Start after water, fire, mold, or sewage damage. We’re known for fast response, professional service, and quality work done to IICRC standards.

Job Summary

We’re hiring a Lead Restoration Technician to lead water mitigation jobs in the field, manage technicians on-site, and ensure projects are completed safely, efficiently, and to IICRC standards. This is a hands-on leadership role for someone who can run a job from start to finish and communicate clearly with customers and the team.

Pay & Benefits

  • $25–$32/hr (DOE)
  • PTO after 90 days
  • Performance-based bonus

Required Certifications

  • IICRC WTR (Water Damage Restoration Technician) (or equivalent water certification)
  • IICRC certification (active/valid)
  • Valid Drivers Licence  (active/valid)

Responsibilities

  • Lead water mitigation projects from arrival through dry standard
  • Direct and support technicians/helpers on-site (assign tasks, ensure quality)
  • Set up, monitor, and break down drying equipment (air movers, dehumidifiers, etc.)
  • Perform moisture mapping and job documentation (readings, photos, daily notes)
  • Communicate professionally with customers and provide clear updates
  • Maintain job site safety, cleanliness, and professional appearance
  • Coordinate with management/office on job status, materials, and scheduling
  • Participate in emergency response/on-call rotation

Qualifications

  • Restoration field experience (lead/crew lead experience preferred)
  • Strong understanding of IICRC standards and water mitigation best practices
  • Reliable, organized, and able to make decisions on-site
  • Strong customer service and communication skills
  • Ability to lift/move equipment and work in challenging environments
  • Valid driver’s license and clean driving record

Preferred (Nice to Have)

  • Additional IICRC certifications (ASD, AMRT, FSRT, OCT, etc.)
  • Experience with insurance documentation platforms and job file compliance
  • Experience training/mentoring technicians

How to Apply

Apply with your resume and include:
  • Your current certifications (WTR + IICRC)
  • Your restoration experience (years + leadership experience)
  • Your availability for on-call rotation
Compensation: $25.00 - $32.00 per hour




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